TERMS & CONDITIONS

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY TO MAKE SURE THAT YOU UNDERSTAND THEM BEFORE USING OUR WEBSITE. IF YOU CONTINUE TO USE THE SERVICES OR ORDER PRODUCTS FROM OUR WEBSITE, This will be taken AS YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS.

Product information:
All information provided in the description of the products displayed on the website are attempted to be as accurate as possible. There might be slight change for color shade differences that occur from screen resolution issues.Although we attempt to display colors accurately, we cannot guarantee that your computer’s display of the images accurately reflects the true color of the products. The sizes may vary depending on different designs.
Please contact our Customer Care Team if you would like more information about a product.

Purchase Terms:
The Website allows you to check your order and correct any errors before completing a purchase or transaction. Please take the time to read and check your order at each page of the order process as you are responsible for ensuring that the information is accurate.

Order Delivery:
Delivery time and charges are determined by courier partner. So delivery charges may change from time to time according to their conditions. Delivery time depends on location, but approximate delivery time will be mentioned to you while you place an order. We have no control on delivery charges and time.

Guarantee/Warranty:
We can ensure that all our products are thoroughly tested before the launch to ensure longevity and durability of the product. Please note that the durability and longevity of any product depends on the care and usage of the product. We will not be held responsible for any issues occurring due to misuse or improper care of any product.

Exchange Conditions:
NO ADDITIONAL DELIVERY CHARGE FOR EXCHANGE (Inside Dhaka only).For exchange customer must receive the delivery, make the payment and keep the product unused. Customer Care Team should be informed by calling: 01927500500 within 3 days of receiving the delivery. Customer has to mention size and color of desired product that they want to exchange with. We will send the exchanged product. While receiving the new product customer has to return the previous product to deliveryman. In case of exchanging with a product of higher value, additional amount must be paid during exchange delivery. If customer is from out of Dhaka, unfortunately customer must pay additional delivery charge of Shundarban/ S.A Paribahan to return the product to our office. Texmart will bear the cost of resending the exchanged product. The product must be returned to our office first via any courier service. After receiving the product we will send the exchanged product. Customer can exchange any ordered product for 1 time only.

Returned product must be in unused condition with no marks and all packaging intact, including the shoe box.We will not accept any used /damaged product.

Your Account:
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

Price:
Price and availability information provided on this website is subject to change without notice. All prices quoted are in Bangladeshi Taka.

Availability in Store:
We aren’t authorized to provide exact availability. We will not be taking any responsibility if they are sold out by the time you visit.

VAT Queries (online shopping):
For online purchases, 5% VAT will be added to your order.

Brand Copyrights:
We hold our copyrights & trademarks exclusively for our products on any of the display- website, social media, store.

Changes:
We may modify, alter or update the terms and conditions of this website from time to time. We will notify you of any such modifications to this website by posting notice of such changes in Facebook. If you continue using this site after the modifications it will constitute your acceptance of the modified terms and policies.

Termination
We reserve the right, at its sole discretion, to terminate your access to all or any part of this site, with or without notice.

Customer Care Number : +88 09678221331

Sun to Thur (10 am -7 pm) and Fri (10 am - 1 pm)
E-mail us at texmartcustomercare@gmail.com

Giant Business Tower (GBT) , Level-06, Plot # 03, Sector # 03, Uttara C/A, Dhaka-1230

Customer Care Number: +88 09678221331

Sun to Thur (10 am -7 pm) and Fri (10 am - 1 pm)
E-mail us at texmartcustomercare@gmail.com

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